Our Reviews

Always courteous friendly staff. I feel like my vehicle is well taken care of.

We worked with Dalton (sales) and Joe (finance) to buy a new truck. It was genuinely a wonderful experience. We had our son with us and were worried wed be there all night but they were respectful of our time, genuinely helpful, professional, and polite.

My truck was in for service and they started working on it right away. They had it finished in an hour!

Nice staff

Great experience. Friendly staff

Scheduling fine, drop off at service fine, time for service fine, checkout and payment not so good. I was asked to pay a 3% surcharge for using a credit card. No one discussed with me at scheduling or at service drop off. The first sign I saw posted was at the checkout. Beaty had stopped accepting American Express several years ago. I accepted and got another credit card. The 3% surcharge was a shock. I have been serving my vehicles at Beaty since 1999 and I have had well over 100 service visits. I did not feel it was fair to have the surcharge without notification. I asked to speak with to the service manager and had to wait some time. After discussing with the service manager, he told me there was nothing he could do to adjust since it was an automated fee charged in the ticket system. He added that they had to charge the 3% because it had cost Beaty over $500,000 last year allowing customers to use credit cards. Since the fee could not be waived I asked that the total amount of the service be discounted 3%. After looking over the ticket he did discount the shop materials by 3% of the total service.The amount was $9.65. My problem is there was no mention of a surcharge before the fact. If there had been i could have decided to pay the fee, pay cash or go elsewhere. Losing a 100 plus visit service customer did not seem to be a priority for Beaty.

Awesome from start to finish.. Much better experience with Beaty Chevrolet instead of West Chevrolet. Tristan was was great. Thank you

Everyone at Beaty was great. They were super nice and super fast! It was a real pleasure!

Visited months ago and was impressed with the help offered by Buddy Quinn. When I returned Monday, he was again the first to approach me to help. You had the vehicle in stock I was looking for and the no haggle price made the deal work. All the paperwork was easily handled with no pressure for add-ons! A very good experience!

It was a stress free experience, I felt I was well informed about what I was purchasing. Finance department was very helpful in making sure to explain in detail what we were expecting. Lastly, the overall atmosphere of Beaty is that of joy! Thank you

Wonderful purchasing experience. My salesman, "Smitty" was great and made everything easy.

Nick was helpful in the purchase of my new vehicle.

Tristan was very knowledgeable and did a great job of keeping me informed on the progress of my repairs

When you have a salesperson that already know you and your family it's makes it easier to purchase a vehicle.

Robert was very helpful. I needed to get in because my tire was going flat, he got me in, got it fixed, and got on my way. Always happy with Beaty.

Received me on time, finished under the estimated time. The only negative was the oil smear on the door handle. Someone forgot to clean their hands I suppose.

Corey has always taken great care of me during the service visits

Refused to help and was caught lying on multiple occasions. Not a pleasant experience. Attempted to charge me for labor when my truck was parked on the lot and zero labor had occurred. The only solution provided was to hide the symptoms of poor performance and sell my vehicle to someone else.

Good customer service

Had an issue with updating my 2024 Colorado as a default icon apparently occurred during my update period. Without an appointment my service writer worked and within an hour my problem was resolved.

Got me out in the most timely manner!

Good job

Everyone is pleasant and helpful! I love that your entire team asks if they can do anything to help you. The service people addressed my questions and put my mind at ease. I love doing business there and even though it is across town, it is worth the drive!

Excellent

Every thing went well, found the problem and got it fixed

Scheduling service is a disaster and a test of your patience. No one answers the phone, no one returns voicemails that are left and the service manager, Allan, will not answer texts after giving me his personal number. I have to attempt to schedule service 5 or 6 ways before I get an appointment. Something has to change. The actual service is fine, you just can't get an appointment day/time without said 5 or 6 attempts. The average person is just going to move on to another dealership for service. I bought at Beaty and want to do my maintenance at Beaty but they make is VERY difficult for the customer. On a positive note, my service advisor this last time was awesome, and the work done (just an oil change on my C8 corvette) was great as well. You guys HAVE to fix the scheduling problem. Why can't a designated person just answer and book service appointments? Everyone at the dealership knows that it is a problem, why not fix it? Allan and your current process is not your solution. Although you many be booked up even with the broken system, what kind of money are you leaving on the table in opportunity $$$$? Please fix the service scheduling problem. I am trying to stay with you guys because I bought a C8 Corvette and Infinity QX80 from your dealership. You have to make it easier for the customer. Please call with any questions. Travis T. Foreman 312-533-9822 Cell

I took my car to have the breaks checked in May. My brakes were making a horrible screeching sound, and after they had my car for a week the solution was to slam on my breaks to "burn rust off" that was causing the noise. My suburban that is 2 years old.... THEN when I took my car in to see why my car was leaking oil on Sept. 8th, they not only figured out that problem but then told me I needed my brake pads changed and the rotator resurfaced, a belt changed and a couple of other things which I have since learned that some of those things need to be fixed because of the damage from the pads not being replaced. I have been made to believe that because I'm a female bringing my car in that I don't know what I'm talking about when I say something is wrong. I hate using this dealership and I tell everyone that I know, I will NEVER buy a car from Beaty Chevrolet again.

Very professional staff , completed task in decent time, nice lobby to wait( love the coffee and snacks) !! Overall A+

Great sales people and financial advisers was the best one I have every had in buying a vehicle just wish the price was cheaper but don’t we all wish that

My daughter had a dead battery when she left work for lunch. It really calms a Dad's nerves when he can count on a place like Beaty Chevrolet to take care of his family when they need it. Scott was very helpful as always and the Techs did a thorough and efficient job. Thank you.

Love this place considering what it is!

Jamie Knight was great to work with. The whole process went exactly like I hoped it would. I’ll be back

N/A

No pressure, and all expectations met.

Everyone at your dealership are always helpful and so nice. Corey is great as is Roger Williams in the sales dept. It didn’t take long at all for my oil change and tire rotation

The service on my Tahoe was done well, but overall this was a very unpleasant experience. I had a 10:00 a.m. appointment and arrived early at 9:45 a.m., handed over my keys, yet my car was not ready until around 1:00 p.m. An oil change and tire rotation should not take three hours, and I find this unacceptable. I work six to seven days a week and have very limited free time. Just as I respected your time by arriving early for my appointment, I do not feel my time was respected in return. This was extremely frustrating and makes me hesitant to schedule service with you again. I simply cannot afford to spend three hours waiting for a basic service.

Showed up at appointment time, was told no wait for oil change. Waited 2 hours in showroom.

Truck arrived for 3pm appointment at 2.45. It sat around until 4.45pm when BEATY finally took back to complete oil, tires and simple DFI E.C.M re program for fuel flow rate. Glad to get it done and I LOVE Beaty and my Advisor Scott is absolutely THE BEST..... but truck sitting around for 2 hours while I drink coffee and wait PRIOR to it being even started at 4.45pm is ridiculous Need a separate OIL change bay and tech bc no one wants to wait 2.5 hours for oil. Thanks for the DFI reprogram and software update. The ENTIRE truck was finished in 45 minutes from 4.45 - 5.30. Oil change times need repairing. Again I LIKE Beaty service and advisors but service times need help!!!

Cory at Beaty Chevrolet always takes care of whatever we need for our Vehicles very respectful..

I feel like they should of told me that rotating my tires was going to knock out all of my tire sensors I feel like they should of matched the price that Walmart gave me

Scott Anderson is very professional and courteous. He is always able to help and it is very appreciated

on time work done

Almost 2 and 1/2 hours wait time for an oil change which was scheduled with an appointment.

Great service thank you 👍

A very pleasant experience everyone we dealt with made the entire experience enjoyable.

EVERYTHING WENT GOOD

It was good

Fantastic transaction due to Ronnie Dillinger, my 5th thru him!

I have known Jamie Knight for most of my life and I've known him to always be a fair and honest person. My wife and I decided to get a smaller vehicle with better gas mileage. If I was going to buy another vehicle I wanted to purchase it from Jamie. Jamie and the others at Beaty Chevrolet were very knowledgeable and professional. We were not pressured into making a purchase but was made aware of our options. Our experience was nothing but incredible and if we decide to purchase another vehicle, it will be from Beaty Chevrolet.

Excellence in Customer service. Everyone greeted me with a warm smile and helpful guidance.

We had some confusion with my warranty, but Alan stopped what he was doing and helped fix the issue. Great customer service.

Everyone has been wonderful! The smoothest and most respectful auto purchase I've ever had.

Good didn’t have any problems just scheduling my service but now I have a service guy to call

Scott in the service department was most helpful and courteous to my request for replacement tires on our Corvette, would highly recommend Beaty Cheverolet.

As always the service was excellent and everyone is friendly and treat you like fsmilyn

Took truck in on time and was done 1 1/2 hours.

They were so nice they take me to work and come back to get me.

I went in knowing exactly what I wanted and my needs were met.

One month to install roof reinforcements that was probably a two day job. This was after the parts were in stock. No communication on status, every time I asked I was told they had to check with the body shop. No response. Then apparently they incorrectly installed some rivets and had to repair that damage I was never offered a loaner vehicle. I did ask after 2 weeks and never got a response A month was a pretty unreasonable amount of time to be without any transportation. I don’t know how a normal customer would be able to deal with that

Very nice and helpful

Quick and easy!

Excellent sales person, finance person and manager...all professional, efficient, and personable. The car was delivered to me with tire pressures of 35 lbs, 36 lbs, 37 lbs and 38 lbs. I quickly received a notification from Onstar that my tire pressures were low and that they should all be 42 lbs. Discovered that these 21 inch tires take a huge amount of air!

I couldn’t ask for a better salesman. Everyone was exceptionally helpful & pleasant.

Went as expected. Coffee was good and hot while we waited.

Robert H was great to work with!

The staff was courteous and kept me informed on progress of the service.

I brought my vehicle in for an oil change, tire rotation, recall repair and to fix the camera system. The cameras work 1 time and have not worked since. I left a message with the service manager Tuesday September 23 and have still not heard back.

Happy with quick service and repair

I always use Robert Huff as my service advisor and he knows to get Robbie Smith to do all my work. I am highly satisfied with both.

Communication was terrible. The service manager blamed the service employee for not returning phone calls when I left messages on the managers voicemail. My truck was there for 2 months for a warranty fix and I had to call every time to get information. Never received a call letting me know what was going on. The service manager tried to up charge me when it was supposed to be covered under warranty, minus the deductible. I had to call the claims company to figure out why I was being charged almost $9,000 for a transmission. Turns out Beaty submitted a quote more than double to the insurance company than what the insurance company said it would cost to replace. After I called, the service manager mysteriously found a way to cover all of the cost, minus the deductible, which is correct. Shady deals like this is why no one trusts dealership service departments.

This is the second time I have followed up with Beaty Chevrolet for a routine maintenance appointment and black greasy handprints have gotten on the interior headliner on my driver side. Having a beige headliner and color tone inside of my car makes all of these things even more increasingly noticeable even after detailing “cleaned all of it up.” This is something that shouldn’t happen at all especially after I spent $80.00 on an oil change and waited over 3 hours to have it completed and my car “detailed” to remove the grease spots that are still visible. I am not impressed with the service I have received because of this.

It was nice meeting Alan(Service MGR) to get things in order..

Sales person was rude. Ripped the contract up in my face so I walked out. He chased me out to the parking lot and then got me to where I needed to be on the truck. Also, the receptionist is incredibly rude every time I call. She answers the phone like I’m bothering her or something. Truthfully, I wish I had just bought the truck at a different dealership. The finance manager told me he had to pull some strings to get me approved. Well I looked through the paperwork and it looks like I was approved in several places for a much lower interest rate. He made it seem like the only place I could get approved was Chase. Like I said, these people are a little sneaky and rude often. I should have just walked away when that salesperson ripped up my contract and acted like a little kid throwing a fit.

Excellent as always.

They said they done things that they did not do

It took almost 5 hrs for an oil and the installation of 4 tires, and I had an appointment. Invoice was incorrect also, so the dealer is having to mail a check for the difference. After that it was over 5 hrs .

The check engine light was on, and we came in for an oil change also on our 2019 Blazer. We left for breakfast and the service was completed before we returned. We received a phone call letting us know the service was completed. Very satisfied with the total experience.

Gave me a car to drive because I live 1.5 hours away.

Beaty always gives great service.

Buddy Quinn was great and I am very pleased with everything. I was in and out of the dealership within 2 hours after trading my car for what I wanted.

The service was done but some of the techs treat and act you’re an idiot. The overall service had went downhill consistently in the last 3 years. The only reason I’m still giving them a shot is because of a select few people that work there. This is not the only place I get service because of travel and schedule but they also treat customers differently when they don’t use them for a while and have even commented to us that we haven’t had our vehicle serviced in over a year. FYI we have had all our vehicles serviced when it was time and have all records. Not all times was there that is what I think the attitude is really about. When I find another place to go to I will be forgetting about Beaty even though a handful that works there are trying.

Everything good except the long wait

All was good. Cory is always nice to work with.

Always professional and concern for the customer.

I was taken care of and Scott Atkinson did a nice job

Great Salesman Chuck P. Clean up crew not so good left tire dressing all over SUV . I had to wash it when I got it home

Much improvement from the last 3 years. Although wait time to get into the garage was longer than it had ever been (arrived at 8:45 am for 9 am appt but didn’t get into garage until 9:10 am), service was good. Appointment took 3 hours (oil and filter change out and rotate tires) which is still extremely slow. I had a ride to pick me up and take me home so that wasn’t as much an issue this time. Overall an improvement from last appointments

Very prompt service and good value for the money

Friendly and helpful with a routine oil change/tire rotation, I feel better driving my car knowing they checked everything.

First oil change and tire rotation for our Tahoe. I was in and out in less than 40 minutes.

Collision Shop took great care of my Silverado.

Left the vehicle over night to be first in and didn't get it back until 2:00.

Excellent service !

Service was fast & easy out in about 1hour.

Scott got me setup, diagnosed and repaired quickly as always. They even worked in my oil change for me as it was due in the next 50 or so miles.

Everything went great everyone was very nice and professional.

Absolutely terrible. Worst customer service I've ever experienced. Nobody answers the phone or returns calls. A simple task took 3 weeks, and they lied to me about my warranty coverage and did not compensate me. Beauty Chevrolet is a bunch of thieves and y do not do honest business. If anybody online ever reads this please for the love of everything do not do business with these people. When my warranty expires (which doesn't even serve a real purpose because bumper to bumper does not cover everything and you still have to pay a deductible) I will never set foot on that parking lot again. Save yourself the headache, time, and money. Go anywhere else for a vehicle other than beauty Chevrolet.

I brought the vehicle in to have the brakes checked. Scott, the service manager, determined that the problem was due to a faulty brake vacuum pump. GM had a 10-year 150,000-mile recall on this problem. Beaty replaced the brake vacuum pump under warranty. I bought the vehicle new from Beaty in late 2016 and only have 38K miles on it, so I was very happy with the outcome. Scot handled the matter professionally and kept me informed during the repair process. Thanks Scot and thanks Beaty Chevrolet (and GM).

Everyone was friendly just like the day i bought my truck from Beaty Chevrolet. Customer service is #1.

Nice

Great and prompt service !

2nd Major issue from 2024 NEW Colorado 1st was JULY 2024 - Rear main oil seal leaking replaced faulty seals and gaskets to stop leak, 2nd main issue was October 2025 - Power steering lights and check engine lights came on only to be solved by "reprogramming serial date gateway module" maybe potential software conflicts with other modules or losing connection to front camera. Both issues were SOLVED and truck was turned around QUICKLY by Scott Atkinson service advisor. Scott did a great job with clear communications and getting his team to solve these issues and provide a rental. Customer love clear communication to stay informed and Scott Atkinson EXCELLS at customer service skills which promote success with clients. My outlook on trucks and Beaty would be altered bc of the overall success of the frontline team at BEATY CHEVY and the way they treat clients from point of sale through service process of solving problems. BEATY CHEVY is BETTER for having Scott Atkinson on the front lines

I got there early but you took care of me right away. The waiting room was comfortable and I was greeted by several people. Very pleasant experience

Verry professional team members

Beaty Chevrolet has always serviced our vehicles. In the past even with an appointment time we would have to wait sometimes up to 3 hours for an oil change. On 10/20 my appointment was at 8:30 for oil change & tire rotation. At 9:30 my car was ready. Thank you Beaty Service Department for your quick attention to caring for my car!

I dropped my truck off for an oil change and told them one of the tire sensors was not working and asked them to look at it. When I picked truck up none of the sensors were working. Coincident? Not sure. Hard to imagine the other three went out at the same time. As far as the oil change it was the quickest one I've ever had there.

My truck needed to get serviced before I went out of town and the Beaty Service Team found a way to work it in on short notice and have the truck ready for the road!!!

Robert did a great job of getting my oil changed in a timely manner!

Great service, timely, and the best customer service A+

Service was quick

Called to schedule an oil change, the dealership said 2 weeks out. Person on the phone gave me the date of September 18 and asked if that was okay, I said no as I work that day. I asked if there was anything available on the 19th, and was asked what time. I asked for 0800 on the 19th and was told okay! On September 17th, I received a confirmation text stating that my appointment was on the 18th at 0800. I called to find out what was going on as I had scheduled the 19th at 0800. Washington told that my appointment was on the 18th and that there were no openings for the 19th, she was sorry. I said I would make arrangements. Brought my car in on the 18th at 0800, only to be told I did not have an appointment scheduled!!! I got upset, and the service advisor, Scott, said not to worry they would go ahead and take care of my car. Very disappointed! I’m thankful my car got serviced but very disappointed in the way it came about.

I arrived on time for my one o'clock appointment, and was out of there before two! Had an oil change and tire rotation for our 1019 Equinox. Fast & efficient!

The shop was able to get my wife's vehicle in for some routine maintenance on a day I was already off from work. Everyone had a smile on that day and took care of our vehicle needs. Thank you Beaty Chevrolet for being a place where many in my family have shopped, purchased, and kept coming back.

Ronnie Dillinger made this so easy, I came in and he spent time helping me order the truck I wanted. The purchasing process was easy, I came in and signed papers, took 30 minutes

Great experience, nice and helpful staff.

Great people. The best place to buy cars. They’re nice and friendly and honest. Cody in service is great at his job. The best. Carol Davis

Good service

GREAT PEOPLE TO WORK WITH. GREAT SERVICE.

Very easy buying experience

My experience was excellent. Everyone I interacted with was courteous, professional, and very helpful. The service was completed quickly and efficiently, and I appreciated how smoothly the entire process went. I’ll definitely be returning for future service needs.

Beaty Chevrolet took care of my service needs in a

I love that Beaty Chevrolet puts the customer first and treats them like family. I wouldn’t let anyone else ever touch my car except Beaty Chevrolet.

I received great service from my service writer Tristan. I had several questions about my New Corvette and he knew them off the top of his head and gave my some good pointers to take care of it in the future. He even voluntarily reviewed my history to make sure everything was up to date to ensure my warranty will be there should I ever need it. Treated me like a valued customer, not just another customer. Nice experience overall. I see why my friends recommended Beaty Chevrolet over the others in the area. I'll happily do the same.

Scott was a most excellent Service Advisor!

Work completed quickly and within the estimated time.

Corey managed my 15K Service and sunroof seal repair timely and professional.

My wife took the Malibu in for an oil change. Robert, who had the late lunch that day, left instructions with one of his associates that my wife would be bring the Malibu in that Monday. She was greeted, by name, and was told that Robert had the late lunch break Monday. The paper work was ready, and the mechanic was ready to do the oil change. Everything went smoothly, as usual.

The staff is always friendly.

Good service, friendly staff

Tristan was very professional and seemed like he cared when I brought my car back in.

Though my truck was fine at the end as I'm told, I came in for a diagnostic at 8 a.m. The truck was returned to me at 10:45 a.m. after I'd sat waiting (it was parked out front since 9 a.m.). I was told they couldn't replicate the issue. I drove around, came back, and they listened to the issue. I'm told it was nothing. The service manager was kind, but the wait and the experience of being talked to like a degenerate by a different service manager was less than optimal. Then having to return later anyway.

No major issues. Transaction went well

Great job.

Easy to get in and out with know problems it was great

5-star experience from the sales manager and Corey, the salesman. No high pressure sales tactics. Answered all of my questions. Corey's demeanor was outstanding.

Our salesman Tad was very helpful and easy to work with along with Mr Duffy

Prompt quality service.

It was great. Kept me informed as I was waiting.

I really like the guys and gals in the service department. Everything went well.

I had 8am appointment and took 2.5 hours for oil change. I wouldn't complain except this not first or worst experience I have had there. Also when looking to buy a new car could not get a salesman to work with me.

I brought my vehicle in for its first oil change since purchasing it from Beaty Chevrolet. Overall, the experience was good, but there was a bit of confusion between dispatch and the service center when I arrived. Despite that mix-up, the service center staff was very friendly and made sure to work me in quickly. I appreciated their customer service and willingness to help get everything taken care of.

Kind courtesy service

Tristan was good overall. I had my truck looked at 25k ago for transmission fluid exchange. They said that new fluid type was not needed & my noted shifting issues were "normal." Fast-forward to now with the same issues, they say the flush I did last month was essentially a waste and the special fluid I spoke about 2 years ago was needed instead to help my shifting issues. I'll pass for now since there's no help with $700 pricing for flush. They took care of my other service needs though.

I had all 4 shocks replaced and brakes and rotors all the way around. Everything came out great had to leave my vehicle for a day and a half but you were kind enough to take me home and pick me up.

I would first like to say my salesperson Dalton was amazing. He communicated effectively from the start through email and via text from the moment I requested assistance on the website. I made a trip to test drive a Colorado and left because we just couldn’t come together all the way that I needed to on the price. 2 days later he texted me again and offered to try again on the price so I came back that night we met in the middle on price and I took the truck home. I want to thank your management team for a hassle free buying experience. I shopped for over a month and every dealership I contacted who “discounted” the price added in junk fees at the end so the trucks were not really on sale at all. I do have to tell you that I happened upon your dealership kind of by accident. Most people shop on Car Gurus because of the ease of comparison. Your dealership didn’t even show up. Most of them had 3-6 Colorados to choose from. I went to the Chevrolet website as a last ditch effort and Beaty showed up with 16 models in various configurations. I am glad that I found my truck but think you are missing a lot of potential sales by not using that website. Overall buying experience was perfect! Thank you again.

Even through a power outage Scott communicated to us and others customers what was going on and still got our routine maintenance taken care of in a timely manner.

Robert’s customer service was great! He explained everything needed

Excellent job -quick service, nice and clean area to wait, all service completed as expected.

Only was able to see 2 trucks. The salesman couldn’t get the keys for the truck stock numbers I requested off the online dealership website. Something about the trucks weren’t checked in the dealership yet. I came back a week or so later and the same problem happened. I ended up going with the black Silverado. The dealership didn’t install the side running boards that was listed on the window sticker. I picked them up from the dealership a day or so later and installed them myself. The black tow hooks I ordered from them I found out were damaged after the salesman handed them to me. I ended up canceling the reorder of the tow hooks and bought them elsewhere. Overall I did have good experience with the first salesman Kevin Smith that’s why I came back to this dealership. Well and the lifetime powertrain warranty was a big reason.

Dealing with the service department is one of the worst experiences I have had in my life

Always efficient. Cares about the customer.

People are great but my engine light is back on and it has not been a week since i left and did all services you all said i needed meaning i spent 1216.51 just so my light to come back on. Im not very happy right now i will be call monday morning regarding this huge inconvenience.

Beaty’s is the best.

4 tires & 4 wheel alignment solid 3 hours, never had that take so long before especially when tires were ordered days before. But it’s obviously the norm at Beaty as both cars I brought in at 2 different times took a solid 3 hours while I waited in lounge… which had bad coffee & snack basket was emptied by employees who didn’t bother to make new coffee when they emptied the pot. Listened to sales staff gossiping around a front counter and service cashier staff dressed unprofessional which is clarified by their attitude, and demeanor while interacting with customers. Only made worse by their laziness: calling a customer on cell phone rather than walking 3 steps from their counter to call a customer for their finished car at the lounge. Lack of any knowledge about ensuring GM Rewards points are going to be rewarded on my services or if I had any points that could be redeemed towards my purchase. When one of my invoices was wrong instead of calling Corey they gave me my invoice and had me take it to him to inquire or fix it…I’m disabled so it mattered to me. Actually Corey was great, he’s the best service advisor Beaty has, the other two act like it’s an imposition to serve you even when you have an appointment. I like Corey, the rest of the place needs to learn some customer service skills or they actually just hate working there and dislike customers

Very bad, they made me wait around 5 hours in the waiting room, if they had informed me at the beginning that it would take all that time I could have gone to sort out other seats and then come back for my car.

Had a appointment at 8 amd didn't leave till 1030-11 am.. and those coupons are pointless in my opinion.. I drove 30 mins to have a oil change.. my coupon was for 69.95 and payed 72 with a 8 qt oil change..

It seems that the mechanic did quality work. I have no complaints. However, the service advisor Kane was not forthcoming with updates and information about when my vehicle would be finished, any concern points, any warranty that would come with the work completed. Also, multiple service advisors are sitting in a row doing nothing... but ONLY one that is currently with another customer can give me information about the completion time? This is poor customer service.

I came to get SUV check out, because of the way it felt. No appointment, they took me in and took care of me.

Everyone there are super special people. They have always taken care of all my needs

Their is a salesman that works there. Not sure of his name, he's black. He is always the sweetest guy and is always making sure everyone is taken care of and always offering to get us what we need.

My car was serviced on 11-8 -25. I was told they found 2 oil leaks. I was also told that they couldn't close out the ticket until they found out if it would be covered by the limited life time warranty. This was on a Saturday. I was told by Corey that he would contact the warrenty people first thing Monday morning. After numerous calls over a span of 3 and a half weeks, my husband finally had to call the manager to finally get the answer that it wasn't under warranty. We also found out that the warranty people is in house at the dealership.

I was disappointed that I was only able to use one coupon at a time for the services received. I had multiple coupons mailed to me from Beaty Chevrolet and/or GM. They were for multiple different services. At my service appointment, I had an oil change, tire rotation, transmission service, and air filter replacement. I wasn't asking for a price match or anything unreasonable. I just wanted to use the coupons I was sent. It seems unreasonable, that I would have to make multiple appointments and come back at different times to save a few dollars when I could have all services completed in one visit.

Excellent Service. Scott Atkins was service advisor, took care of the service on my truck got me out quickly.

When I brought up an issue I was having with my brand new car the service representative dismissed my issue and told me it just “is what it is” and there is nothing he can do about it.

It was a last minute time sensitive request that we asked for , and it was accommodated completely. We are unaccustomed to making such requests as they are a total inconvenience to the employees an other customers.

Very satisfying experience! Robert Duffey and Dalton Langston were professional, knowledgeable, and personable. I will definitely recommend them to anyone willing to listen.

Although staff on the phone are cordial, Beaty typically seems to be understaffed. The mechanic was supposed to work on my car on Monday morning; I explicitly asked to check the 12V battery of my Volt. After calling several times throughout the week, on Thursday I was told that I needed to change the large battery. I told them that I changed the large battery in the spring and asked if they had looked at the 12V battery. The mechanic checked the 12V battery and I finally got my car on Friday.

Great service as always.

Great people

I took my 2026 Silverado in for the 1st oil change. They were very busy but still got the vehicle back tome in a couple of hours as promised.

Everything went smoothly

My only complaint is that the waiting area needs some improvement. Needs to be brought up to more modern standards.

Quick turnaround and a mechanic that cares makes the difference

Excellent service.

Timely and very helpful

Fast service, great work and fair price. Service advisor Kane was awesome to work with.

I had an excellent experience and they made car shopping easy

Smooth! Everyone was hands on, worked great together to make the process smooth and quick! They were all so patient and kind! I would recommend anyone to them!

Clean and friendly environment. No negative issues encountered.

Fast an professional

courteous and on time

Excellent service, friendly staff, and a very pleasant experience. Thank you!

The checkout was long. The electrical power to the building was off several times. There did not appear to be a power outage to any of the nearby businesses. This power failure caused a back-up in getting everyone checked out. There were 40 + people waiting to be checked out.

This is my 3rd Colorado Truck Purchase from Beaty in recent years! My Salesman Nick Fugazzotto sold me all 3 I like him a lot he’s patient even when I’m undecided super friendly to talk to and work with!! And he served in our Military! Real stand up guy 👍

Always a great experience but I do wish the service advisors were a bit friendlier, from the few times I have come - not just one, but each one I have personally dealt with initially made me feel as if I was inconveniencing them.

Thank you Beaty Chevrolet & especially Roger Williams for a great experience while purchasing our new Chevy Trax. Roger is a wonderful person. Anytime we come in for service he always says hello & ask what he can do for us. When it was time to purchase our new vehicle it was an easy decision to ask Roger to help with the purchase. We are enjoying our new car are happy with our purchase.

Good service. Lobby is terrible Feels like your in a warehouse... Smells like Krystal hamburgers with onions.... Need to have more of a relaxing atmosphere with reclining chairs and TVs like Lance Cunningham, Ford or West Chevrolet

Tad was fantastic on showing vehicles and helping me decide what I would liked better, Also Duffey/Duffy was great with explaining all of the warranties, and congrats on retirement

Kane went above and beyond to help us with our Tahoe. Much appreciated and would highly recommend working with Kane over at Beaty Chevrolet.

Good

The check in and follow up was easy and done professionally. My questions were answered to my satisfaction. The check out and payment process was also done very well. Your employee helped me use my coupons to get the best discount.

It was wonderful. Kevin was the best sales man and Joe was great in finance also. They were both a delight to work with and made the process so nice and quick.

Excellent experience. After walking out of another dealership came into Beaty Chevrolet and had the car we wanted bought and back on the road in 2 hours. Kevin Caruso was great to work with us and we have already recommended him to several friends.

Zachary was awesome and patient with me as I decided on which vehicle worked best for me and my family. Jesse in financing was great as well!

Everyone we met especially Roger Williams was very nice and helpful. This is our 3rd vehicle from beaty and we will be back.

Our salesman Corey Drain was pleasant, personable, knowledgeable, and professional. Every person we spoke to treated us with courtesy and respect. We are grateful for the Beatty team that took care of us, and we happily drove away in our 2026 Equinox RS. Thank you again for making our experience worthwhile. Susan Pierce Roberts Tony G. Roberts

I can bring car if going to be a long time, they bring you home. They will come back and pick you up.

Awesome purchase was smooth

Inter net was down and documentation was unavailable for two hours. After systems were restored my services were completed.

Strangely enough, my experience easily could have been rated poor. I did not even drive my new 2026 Chevrolet Traverse off of the lot before a technical problem arose while I was learning how to use my technology and so the dealership said they needed to keep my vehicle until it would be fixed and safe to drive. (I was given a similar vehicle as a loaner.)Three weeks later, I finally got to bring it home. The wrong part was sent twice and the slow downs of a snow storm and the Christmas holidays delayed the process tremendously. However, Scott in the service department kept me informed and clearly explained what had happened. My salesman Zac also checked with Scott and me making certain that I was being updated. Of course I was disappointed that I lost 3 weeks of driving my new car, but I believe that Beaty Service did everything they could to expediate the process and more importantly gave me a safe vehicle to drive home.

Great Team to work with Corrie makes sure I get first class service.

faster than prior oil changes. i am, however, a little disappointed in air filter priced at 2X what i could pay at any retail outlet

Corey did a great job keeping me informed and managing the service of my Silverado.

Service was exceptionable. Arrived early AM morning for a non-registering engine temp gauge on my Suburban Premier. Was immediately showed the waiting area and within 15-20 minutes was told the issue was a radiator thermostat issue; was given a price; and was told they could start on it immediately! I hardly had time to get comfortable in the waiting room and the job was finished. Such good service, I bought one of your 2026 High Country Suburban's. See you in March for a visit.

The service was ok….i came in for an oil change and that was completed…there was a whole story with the original appt not being written down and me being told I missed the appt which I didn’t because I called the Friday before and rescheduled. However, it didn’t get written down. Also, something that you guys need to remember is it’s OK to be friendly to your customers. No one was outright rude, but they certainly don’t show any kind of friendliness, and they certainly do not exude the “thank you for being our customer” attitude. When I trade my vehicle, I’m not sure I will use baby Chevrolet just because of the customer support or the lack of customer support.

Friendly service

Kane was so helpful with my issues and made sure I felt comfortable before leaving.

This was my 31st new automobile I have purchased. From the salesman, managers, finance to the receptionist this was by far the best experience I have had. However, there is one thing that I was dissatisfied with. This is the first new auto that did not come with a hard copy of the owner's manual. With the prices of autos today I would think that GM would still provide the manual at no charge to the customer.

Roger Williams was great

Awesome !! I’m always taken care of

Everything as expected

Everyone was friendly. Had smiles on their face.

Goo

Excellent service

always helpful

Service was timely and communication clear and professional. Scott, my service advisor, is a strong asset for Beaty!

I feel like almost every time I go to get any type of service that they always always seem to find something other wrong with it, like hell I bought the car from there and now you want thousands of more dollars that I surely don't have......I am getting quite tired of it

Despite a computer network and system outage, Beaty was still able to get the job done in a reasonable timeframe and get me back on the road.

Service was preformed in a short amount of time. Great job !

Scott Atkinson (BEATY SERVICE ADVISOR) and his team of mechanics treated me and my truck like family. They turned the truck around in less than 2 days for a few different issues. They also located critical safety issues (leaks) to which I wouldnt have found otherwise. BEATY CHEVY will never run out of customers or work as they understand the criticality of putting customers in a place of priority. In addition excellent communication platforms and overall excellent experience. Super satisfied will ALWAYS see Scott Atkinson

I needed a battery they got me in and out quick thanks

The advisor is great! Great service! Highly recommend Beaty service department!

Service department employees are always courteous.

Great people

Great sales force (Ronnie Dillinger)

Ethan and Joe did a great job finding the right truck for me.

I’ve been looking for a truck the last month or so. I had some awful experiences with some dealerships locally. High pressure, incessant calls and emails, gamesmanship on pricing and add-ons for potential purchases. It hadn’t been a very pleasant experience. We were headed to dinner at Chesapeakes on Friday night and had about 30 minutes to burn so I stopped in Beaty to look around. Met Seth Plummer who walked me through the lot, explained my truck options based on my needs, wants, and what I wanted to spend. He had an unexpected customer show up to finish a deal, so he handed me off to his work associate, Zach West. Zach stepped in right where Seth left off, let me drive a couple of trucks to see what I thought which helped me narrow it down further. I told him I needed to run to dinner, so I left quickly but no pressure from Zack, no salesy stuff, no immediate follow-up robo texts….he said to call him if I wanted to look further and that he was glad to help me. I told him if I could narrow it down that I might be back in the morning. After an evening of looking, I had things narrowed down. Texted Zach at 7:45 a.m. and he said he would get things set up for 9 in the morning even with the winter storm excitement going on. Spent an hour going through my options, settled on a Silverado 1500 LTZ Z71, super easy negotiation, fair trade value, and I was out by 11:30 with my new truck. Got to spend some time talking with Zach and Seth while we waited for the truck to be ready to go, they are great young men who represent the Beaty’s well. The Beaty family should be proud of the customer service provided at their dealership. From the sweet receptionist at the front to everyone I met along the way, the purchase was easy/no stress/no pressure which was really appreciated. I’ll be a cheerleader for them going forward.

Scott Atkinson was very helpful

Tristan was super professional and extremely helpful

Easy to schedule service. Work performed on-time with no surprises. Service Manager accessible and helpful. Service Advisor knowledgable and efficient.

Outstanding employes; made me feel welcome

Everyone was very nice and helpful.

No

I came in to get my vehicle fixed, under warranty, that experience was great, I actually got my vehicle in right away and got it back the next day. The issue i have is when I was dealing with my issues, the service person pointed to a $775, 30,000 mile service that if I wanted to keep my warranty that I have to honor the service. Then I was asked if it was 4 wheel drive. Yes, the cost went up to over $1000. OK fine I get it, youre in the buisness of generating revenue. When I came back to pick up my vehicle, my bill was almost $1,300. Started at $775, now we are at $1,300. So understand frustration builds I was strapped for money and now youre telling me I owe $1,300 when I came in bc the truck you sold me is broken After scrutinizing the bill, I saw a "DEDUCTIBLE" of $100 for the warranty claim. Honestly that made my blood boil and im seeing a culture of shady charges here in this experience. There were also miscellaneous taxes that drove the bill up. Please just look at my experience and tell me how you would feel., Now im having anxiety bc my next oil change, im gonna have to bring it in to be hosed for my 45, 000 mile service all to keep my warranty. I generally do my own maintenance and really have a hard time giving my money away for something I can do, just to honor a warranty. I understand maintaining a warranty but dont agree with the buisness accumen

Didn't have the knowledge to fix the cruise control. Got truck back with plug cut from radio in my cup holder and was never explained why. Will never go back. I thought it would be good being in knoxville.

Robert was the tech that helped me when I first came in. He was very nice and helpful. The work I had done was completed timely.

I'm disappointed that Beaty's service department had an opportunity while my car was still under warranty to repair the small oil leak from the oil pan area of my LT1. Instead, I was told the problem was simply the oil pan bolts needed to be tightened, which was done at the time. This fixed the problem for a few months. Once the leak started again, I monitored it to see if it was getting worse, and it was getting a bit worse (heavier leak). Yesterday, I asked for another look while my car was in for an oil change and fuel service. I was told that the gasket needs to be replaced and the cost is ~$3,600.00. Had my car had an accurate diagnosis 3 years ago when I first brought up this issue, I wouldn't be in this situation today. It's reasonable, I think, for GM/Beaty Chevrolet to at least acknowledge that they misdiagnosed the problem and offer me a better solution other than paying out of pocket $3,600. Please respond back to me with what seems fair and reasonable. Thank you, Lee Robbins (2019 Camaro SS 1LE with 22,185 miles).

Was good

Everyone & everything was perfect.

Beaty Chevrolet’s service department has friendly helpful staff. Always a pleasure to take my Corvette to them for maintenance knowing the job will be done right. -John

Beaty Chevrolet did a great job with my Chevy Colorado! I got my truck back quickly and clean!

Great communication regarding the status of my car. Very friendly service.

Scott did a great job. Fast and friendly. I do wish the technician would NOT adjust my seat and mirrors. He is only moving it a few feet. My car is always dirty when Beaty services it. My floor mats have black slime and steering wheel and shifter are greasy. Greasy handprints on side of car, hood and quarter panels.

Always great service.

Service was wonderful, fast and efficient. Staff was prompt, knowledgeable and efficient.

na

I just want to say that Colby that works in parts,was outstanding. Him and the installer went overboard to not only do a good job. But cleaned up the install to make it look great when they presented the truck back to me. Also I will add that Colby called me the next day to make sure I was happy with the install. It's very hard to find workers like this these days. You have a great asset in Colby there in your business. Don't overlook this opportunity to let him know how much you appreciate him. Rick Longmars

Was disappointed that I needed to bring my brand new 2026 Corvette in for a new battery with only 55 miles on it. They did put new battery in after having to drive an hour each way and sit for over an hour waiting. I mentioned that check engine light was on as well when I checked in. On my way home I noticed they didn't reset check engine light.

I don’t think it’s acceptable to spend 4.5 hours doing an oil change

All good on time and explained all procedures

Very friendly staff. It did take two hours to rotate the tires which seems excessive. I asked for the earliest appointment which was 8am, but it still took over two hours. The staff are excellent.

As always the service department is top notch; efficient, and does a great job. They always treat you like family!!!

Getting in to get my oil change was fast. What I do not like is the money I pay for the mechanics not doing what they are suppose to do with an oil change. This is not the first time getting home and they did not refill my coolant or my window washing fluid. It worries me to think did I get oil put back in my car or if it even gets changed. I know I e stopped getting my tires rotated bc they never did it.

Beaty has done a good job keeping my equipment up and running.

Nice people and service. I'm very happy. Thanks.

Scott was informative and efficient.

Long wait, was expecting work to get done that was discussed the week before and I still have to go back to get the work done. In search of some one else to perform service on my vehicle

Always perfect service with Robert.

Quick process

Beaty always takes great care of me. The only problem is the price. A headlight should not cost over $400 to replace.

Very well organized, timely and convenient for the customer. Very helpful also..

Fast and accur

Sales person (Scott) was great! Transaction was very smooth!

A+ service. Was greeted with a smile and before we realized the car was done. Thank you

Great service as always.

Excellent service

great service and employees

Zachary was super friendly. Answered all our questions. Called and followed up and made sure I had no questions. Made the car buying process easy and fast!!!! Easiest and fast buying process. Thank you!

Donnell Smith took excellent care of us during our purchase

My service experience was great! Scott answered all of my questions and service appointment went smoothly.

Friendly service. I came in to replace headlight. The price of one bulb however was going to be 559.00. I told Robert I could not pay that price for 1 bulb. He said he could get it down to 420.00. I found that interesting. The same bulb at Napa 136.99.

Took very good care for me Kept me updated very professional Work looked like it was never hit Thanks

This was the Best Service I’ve ever had. Corrie, my service advisor help me fix my window calibration problem before I got to the dealership. Then when I got to the shop my oil was changed & tire monitoring system was fixed within an hour. Excellent service every where I turned. Thank you Beaty Chevrolet for real quality service. Joe Moore

Service was fast and efficient. Kept me updated throughout the process.

Nice service nice people

Thank you Beaty Chevrolet for everything you are so wonderful about doing!! Taking care of your customers and their needs!! I couldn’t thank you all and the awesome service I’ve always been given!!

Cooper was excellent. He got me an even though I scheduled for the wrong day and I was in and out about an hour

Service writer worked with me to get service done in an equitable manner

Corey was great as usual......he takes great care of me and my wife

Donnell was honest and clear through the whole process.

Corey did an excellent job servicing my car. I will also ask for him when I bring my car for service. Thanks Corey

I am in a little over an hour and you were very efficient. Rotated tires, oil change a a little fluid in the wipers. Excellent!

Friendly…We went over the best option for my vehicle

Professional service

Easy transaction with Corey Drain. How high pressure sales, more like a friendly chat and a test drive. Let the dealership for an hour to think about it then returned and bought a vette!

Kept me informed about progress and wait time.

Kevin Caruso was great. Very professional, knowledgeable and entertaining. He answered all of our questions n made the buying process easy

Great job!

Great dealership

The oil was changed, and the tires did all the things that they were meant to do. Scott is excellent.

You always do so well for us. Thanks again.

Last yr. You put a new touque converter in my transmission. You charged 1,000.00 saying I had to keep up service charges to keep my life time warranty. Now it’s was time for oil change. I bring it in. Service man says it’s time to change all my fluids. To keep my life time warranty. So in less then a yr. You have charged me 2,000.00 so GM having lots of problems with there transmissions. I feel like that 1000.00 to catch up my scheduled maintenance. Was done when you fixed my transmission. So why did I have catch up on my scheduled maintenance again so soon? I’ve never experienced this before. Myself and owners son are friends. Thinking I should have been told up front. My oil change would include 1000.00 this is not normal. Is it cause I’m 79? I feel abused , and taken advantage of . That’s the honest truth! Amen!

It was great

Awesome service. Could not ask for anything more. Went in for a warranty repair on my Colorado ZR2. The issue was taking care of just as promised by my service advisor, Cory. Just an all around great experience. I have been extremely happy with Beaty Chevrolet. From Ronnie Dillinger in sales to each of the technicians in the service department. Oh and the ladies in billing are always polite and friendly. Thanks again for a great company.

Excellent service from all the employees I encountered during this visit including Donna at the checkout desk.

Easy process... start to finish.

Very good experience

Arrived on time for appointment but had to wait for the Service Manager. But that was okay as I wanted to discuss some things with him. The required work was done in the hours allotted for the job. Had a few issues with interior panels getting reinstalled but all is well. Special thanks to the Alan, the Service Manager; Mr. Williams the salesman for continually checking on us; and the lady at the front desk upon entering the showroom area. She remembered I had inquired about a particular employee. Once he came in she tracked me down just to let me know he was on site! And of course a special thanks to the unnamed service tech (assigned by the Svc. Mgr) who was looking at my “cameras” issue. That task was not completed but the tech has my info and print outs relative to the issue. Between now and when I return in late April or May, he will research the issue and consult with higher knowledge to determine what (if anything) can be done. Seems like a “team” of experts all aligned with the same focus! Thanks and see you in about a month or two.

Service began 1 hr 45 min after my appointment time. Bedline does not fit in the bed properly and I was told there is nothing that can be done about it. If I want it fixed I need to pay for it myself. I feel that this is a warranty issue

Was great as usual

Was very friendly not pushy the sales men was very nice and helpful.

Brought our Tahoe in for the 4th time for a check engine light issue and emissions issue - everytime we get it back the engine light comes back on within the first day - very frustrating - will be calling in the morning to try to resolve the issue - spending a lot of time driving to and from the dealership not to mention dropping off multiple other vehicles of ours for service (3 this time) - not satisfied with the work being done

Friendly staff. Ensure you are taken care of while you wait

Very professional. I was asked by an employee in the waiting area if I needed something to drink....very kind person.

Went into the dealership to ha an oil change and tire rotation and only took 1 hour.

Very difficult to find why the check engine light kept coming on (no fault of the dealership). Turns out it was a wiring harness that was pinched from someone replacing the front grill prior to me purchasing the truck. Tristen (service writer) and the diesel tech working on my truck did an excellent job and kept me updated while they were trying to figure out what the problem was. I will continue to utilize these guys for any service needs in the future.

Great people no pressure sales was great

Was check immediately customer service was very professional.

Thank you for the excellent service !

Always very helpful and courteous.

Dalton was great

Roger was fantastic about helping me out finding exactly what I want

Our salesperson, Nick was great to work with.

Great trade in price, salesman answered all our questions, tech guy showed us how everything worked.

It was quicker this time. It was an oil change, check all fluids and tire rotation. Don’t think tires got rotated, the only sensor that was working is still on rear left. Hope all the fluids got checked (transmission, brake, differentials, radiator, transfer case) and to top offed if needed.

Had a great experience. We got out really quick. They did a great job.

Great people and good service

Tristan was great! My engine light was just a glitch. My dad made his appointment while we were there. Everyone was so friendly!

Very clean shop and the service team is very knowledgeable

Top notch service and quick response to my issue's. I was from out of town and needed to be back on the road ASAP, Robert in service went up and beyond what was required. Give him and the tech who did the repair a raise !! Thank You , Rich Weisensel From Wisconsin

Corey did a great job advising me exactly what’s needed for my Tahoe service. Everything went smoothly. Thanks

Love the atmosphere people are super helpful and friendly and the do good work on my truck thanks again

Everyone is so nice and friendly

Robert Huff is great. He is professional, responsive and competent. Great job.

Great experience overall

In for battery replacement and as usual the service representative was prompt and the service was completed on a timely basis. No issues!

Service was great. Completed very quickly and everyone I dealt with were friendly and efficient.

Zach was great. We will be back to see him again in the future.

Friendly people and took care of my suv in a timely manner, many thanks.

Allen and Stuart are absolutely awesome at everything! Please thank them for making this experience one of the best I've had in service!

Robert,Corey and Allan always take good care of my vehicles. Their customer service is top tier!

First class service. Made an appointment and they took me right in and updated throughout process. Service manager was super nice and his team was super friendly.

Service was quick and without a hitch.

Scheduling the service appointment was very easy. Tristan was very helpful in working me through the whole service experience. He kept me updated on the status and what to expect going forward.

Scott in service was fantastic! Spot on with keeping me in the loop while servicing our Corvette!!

Very friendly and fast service.

Tristan made sure I was updated during diagnostics. He explained everything and got me into a rental quickly.

Scott did a great job price matching posted GM msrp to the accessory on add done on my vehicle.

Good experience. In and out fairly fast. No complaints.

As always quality service.

I called Beaty for a service repair on our truck. The dealer in town where we bought the truck and have always gone for service is having serious problems with their service department. They were taking appointments for two weeks down the road. Beaty could not have been more helpful. They got my truck in the next day and had it repaired by the close of business. They stayed int touch with me during the day as they diagnosed the problem. The technician could not have been more helpful and welcoming. We will be using Beaty for all of our service needs in the future.

Trust completely with my vehicle.

top notch service

I had a wonderful experience with Beaty Chevrolet's repairs to my vehicle. From the time I walked through the door, until I picked up my vehicle, it was great to have one person dedicated to my service ticket. Tristan was my point of contact from beginning to end. He was very personable, professional, and did a great job keeping me updated as to the status of my vehicle repair. The entire process went very smoothly. Thank you!!!!

Beaty and our service advisor, Scott, continue to take great care of us and our vehicles with each visit!

Ethan Rucker was friendly, professional, and engaging without being overbearing. He and Zack’s West were very respectful of my time. After doing some price comparisons, Beaty made me the best deal. Very satisfied with the experience.

Everyone professional and friendly

Good

Professional and courteous

Good

Easy and efficient service

The best experience I have ever had trading vehicles. Ethan Rucker was great. Very happy with the financing department.

I was appreciative for Beaty taking care of the issue with my ‘25 Silverado EV in a timely manner and with minimal impact to my everyday vehicle needs.