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Frequently Asked Questions

FAQ
  • What is Beaty's Warranty for Life and how does it work?
    • The Beaty Warranty for Life is our gift to you! Available on most inventory both new and used, it acts as a lifetime warranty for the powertrain of your vehicle. You can read a full breakdown of the warranty here: https://www.beatychevrolet.com/lifetime-warranty.html
  • Which Chevrolet SUV is best for families?
    • Chevrolet offers SUV options for every size of family! Looking for a roomy two row vehicle with great gas milage? Take a look at the Chevrolet Equinox or Blazer. Looking for something with a third row but the handling of a crossover? The Chevrolet Traverse is your choice. Of course you can not go wrong with the best in class Chevrolet Tahoe and Suburban. Both have the best rides of any large SUV on the market.
  • Which Chevrolet truck is best for towing?
    • It depends on what you plan on towing!
      • For anything under 7,700lbs the Chevrolet Colorado has you covered.
      • The Silverado 1500 will tow up to 13,300lbs depending on configuration.
      • Silverado 2500HD will tow up to 20,000lbs with a standard hitch and 22,420lbs with a fifth wheel/gooseneck hitch.
      • For customers looking to tow more than 22,000 bounds there will always be an option in the SilveradoHD family to meet your needs!
  • What should I bring when buying a car?
    • A valid US drivers license
    • A check for your down payment
    • Current Auto Insurance card  
    • Trade (if you are planning on trading)
      • Trade Title (if applicable)
    • For out of state customers that plan on paying cash you will need the full amount of the purchase in a cashiers check. You will also be responsible for local and state taxes.
  • How does trading in my vehicle work?
    • Trading is easy! Just bring your trade vehicle in when you come in to make your purchase. We don't hide values behind a smokescreen and will show you the real trade value when we go over numbers.
  • Can I finance a Chevrolet with bad credit?
    • We have financing options for all customers no matter of where your credit is at!
    • With over 20 lending options, we pride ourselves on getting you in a new Chevrolet today!
    • Our online credit application allows our business managers to get a jump start on getting you approved. You can find it here: https://www.beatychevrolet.com/preapproved.aspx
  • What maintenance does my Chevrolet need?
    • For routine maintenance 
      • Oil Change every 5,000 miles or twice a calendar year
      • Tire rotation every 5,000 miles or twice a calendar year
      • Wiper Blades seasonally
      • Multi-point Vehicle Inspection with every oil change
    • Between 12-30k miles
      • Brake Inspection
      • Engine and Cabin Air Filters
      • Fuel System Cleaning
    • Between 30-60k miles
      • Tire Replacement
      • Battery Replacement 
      • Coolant Flush
      • Brake Pad and Rotor Replacement
    • Between 60-90k miles
      • Belts and hoses replacement
      • Transmission Service
      • Shocks/Struts Service
    • 90k+ miles
      • Timing Belt Replacement
      • Spark Plug Replacement
      • Differential Service
    • Our trained service advisors will give you a breakdown of recommended services when you arrive for your visit. So no need to memorize this list!
  • How often should I service my Chevrolet?
    • We recommend oil changes every 5,000 miles on most Chevrolet models. Owners will also need to follow Chevrolet recommended services found in the Owner's Manual for each Chevrolet model. After working on thousands of Chevrolets we find that these are the best practices to maintain your Chevrolet: as well as, ensuring warranty standards are met!
  • Should I buy or lease a Chevrolet?
    • Every situation is different but both are great options. We recommend getting in touch with our sales team to break down what best option there is for you. You can reach us at (865) 693-7712 or on any of the contact forms here on the website.
  • Where can I find a Chevrolet dealership near Knoxville, TN?
    • Here of course! We are located at 9615 Parkside Drive, Knoxville, TN 37922. Right off of I40. Some people might remember our old slogan "You Can See Us From the Interstate!"

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